Summary
Final Fantasy 14players will once again be able to use their Visa Debit cards to pay subscription fees or make purchases in the game’s online store again beginning on July 23. After switching to a new payment processor in late April,Final Fantasy 14became unable to process Visa Debit cards for players in North America, but this problem is nearing its end.
Final Fantasy 14players began reporting payment issuesin late April, which developers have traced back to the implementation of a new payment processor that was put into place on April 23. While initial reports saw errors tied to Visa debit and credit cards, Discover credit cards, and Mastercards issued by Capitol One, Square Enix’s official news updates have all centered specifically around Visa Debit.
Issues with the payment system are being resolved following testing, and after a brief maintenance period set for July 23, the system should once again be accepting Visa Debit cards as a valid form of payment. This fix applies to the game’s Online Store as well as Square Enix Account Management and Mog Station, a website that allowsFinal Fantasy 14players to manage their subscriptions and see information about their accounts. Developers first officially acknowledged problems with the payment system on May 1 after receiving complaints from players who have been unable to pay their subscription fees or make in-game purchases. TheFinal Fantasy 14news page provided an update on payment issuesin late May to say that a solution was underway and should arrive sometime in July.
Final Fantasy 14 Payment Errors Have Workarounds
While the upcoming fix should be good news for players who use Visa Debit cards as their primary form of payment, those players still have more than a week to wait before the payment processor will accept payments from their cards again. As a workaround, developers have noted that players still have other payment options available. These include purchasing Crysta, Square Enix’s own brand of online currency, which can be bought on Mog Station using PayPal or Amazon Pay, as well as purchasing game time codes from online retailers. Players in the United States who have been away for a while should note the recentpayment changes inFinal Fantasy 14, as purchases in Mog Station and the Online Store began adding applicable state and local taxes on June 25.
The payment errors came at a particularly bad time for Square Enix, as interest in the MMORPG has been steadily on the rise. The massiveDawntrailexpansion launchedon July 2, reinvigorating the player base with a graphical overhaul and features like a bump up in the level cap, two new jobs, and another chapter in the story set on a brand-new continent.
Final Fantasy 14 (2010)
WHERE TO PLAY
Begin your adventure in FINAL FANTASY XIV: A Realm RebornCreate your very own Warrior of Light and embark upon a quest to deliver the land from an eternity of Darkness.Take to the skies in FINAL FANTASY XIV: HeavenswardTake your first steps in the reclusive nation of Ishgard, locked in a seemingly never-ending struggle with dragons.Rekindle the fires of hope in FINAL FANTASY XIV: StormbloodJourney to the East and rise up against the might of the Garlean Empire.Become the darkness in FINAL FANTASY XIV: ShadowbringersTravel to a world where light ushers all unto oblivion. But hope is not yet lost, for where there is light there is shadow.Journey to the very stars above in FINAL FANTASY XIV: EndwalkerA great calamity has been building - a second advent of the Final Days. The Warrior of Light must journey ever higher and stand firm as hope’s last bastion.Set forth for new horizons in FINAL FANTASY XIV: DawntrailBlue seas, clear skies, and boundless possibilities await! Explore uncharted territories with familiar faces as hope’s light dawns once more.
